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Service Management Specialists is a boutique IT Service Management consulting practice. We work with our clients to overcome their IT challenges by applying our IT service management domain expertise, collaborative strategic consulting work style to form a simple, clear and effective approach. We navigate and guide our clients on their own improvement journey - with a high emphasis on knowledge sharing in a collaborative work style.

Our Typical Client Profile:

Our approach is simple, we focus on understanding your pain points and improvement priorities, once understood we  align our expertise and experience to overcome them.  


Our Clients are Typically : 

  • Preparing for ‘Digital Transformation’, ‘Cloud’ & ‘As a Service’ consumer models?

  • Seeking to Modernize or implement more contemporary IT Operating & Support Models?

  • Seeking to formalize ‘Operational Readiness’ or Preparing to land Major Programs of work?  

  • Seeking to Improve IT credibility with the business or undertake overall ‘Capability’ Uplift?

  • Require expertise in a specific Process area of IT Service Management capabilit

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