“Kirk is a total professional with a great amount of ITIL knowledge and experience. I engaged Kirk in an ITIL mentor role and this has...

“Kirk managed myself and a number of other Business Analysts on a large scale ITIL/ITSM transition program in the banking industry. His...

“I can't thank Kirk Penn enough for all the pertinent information and real-world experiences shared with me in field of IT Service...

“Kirk exemplifies professionalism. His is very well educated and knowledgeable in his field of Service Management, and is without...

"Thank you for providing me such insightful awareness on ITIL. What I really enjoyed is the simplicity of the explanation of the ITIL...