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thought leadership, perspective & guidance to stimulate & inspire improvement......

July 7, 2020

Let’s face it: time is money. It sounds cliche, but there are few statements about time that is more true than that. 

When it comes to the internal processes that make your company tick, throwing away extra time with inefficiencies or unnecessary tasks is...

June 29, 2020

While the idea of an annual hack-athon or company ideation competition can appeal as a great idea for many organizations attempting to keep up, in a lot of cas

June 17, 2020

A ‘High Performing Team’ is commonly used within the corporate environment. It's often used as a desired target during a transformation or people focused impro

October 1, 2018

The Service Integration and Management (SIAM) framework is not new, however, in recent years, while organisations (including service providers) have focused on maturing their own internal IT Service Management capabilities,  SIAM has continued to progress, becoming mor...

June 30, 2017

What role are you playing in implementing or enhancing your IT Service Management Capabilities?Are you a Visionary? - Someone who finds it easy to walk in and start pulling together potential solutions based on specific needs? Or are you a Doer? Someone who enjoys gett...

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