MODERN ITSM SOLUTIONS

Service Management Specialists Blog

Looking to inspire and inform, our blog explores a diverse range of topics, from personal growth and wellness to technology and current events.

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Out of the Box IT Service Management Solutions

I recently worked with a client who had previously decided to purchase an out of the box...

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Defining Formal Support & Service Level Agreements Between Multiple Agencies & Service Provi

How Three Government Agencies, Seven Teams & Two External Service...

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Social Media & Service Management - How they compliment each other to rock the modern workplace.

Gone are the days of notice boards and corporate memos highlighting...

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Enabling a Modern Approach for Managing Environment Requests

How Introducing a Formal Process for Requesting and Fulfilling...

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Leading the Transformation of IT into an Enterprise Shared Services Business Model

How Taking a Pragmatic Approach to Unpacking a Conceptual Target...

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LEADING INNOVATION, 0, DIGITAL TRANSFORMATION, DIGITAL EXPERIENCE, kirknatalie, CUSTOMER REVIEWS, SIAM, ITSM, All Posts, BLOG | ARTICLE, #CASESTUDY, TRANSITION SERVICES, MODERN ITSM SOLUTIONS, Defining Formal Support & Service Level Agreements, Practical ITSM Expertise Kick Starts Major Telco T, Enabling ITSM to Prepare an IT Organisation for a, See All

Taking an Organisation on an ITIL Journey? Key Considerations For Implementers

Taking an organisation on an ITIL journey is always something you...

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Consolidating ITSM Across 14 Countries into a Single Unified Operating Model

How ITSM Expertise Helped to Establish & Centralise a Global...

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ITSM Guidance & Advisory - National Charity Organisation

How a Six-Point Summary & Recommendations Plan Provided a CIO with...

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