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"Kirk managed myself and a number of other Business Analysts on a large scale ITIL/ITSM transition program in the banking industry.His knowledge, experience and leaderships skills were exceptional, taki...

"“Kirk is an extremely capable consultant with deep expertise in the area his current focus (Service Management)....Having worked closely with Kirk as a fellow consultant for about 10 months, I can say...

"I always considered the work Kirk did with my organisation in the past was of excellent quality. Kirk's extensive SM knowledge, ability to listen and ability to work with all types of individuals to en...

"I first met Kirk when he was helping Sydney Trains come to terms with improving their application portfolios general IT performance. When at Transport it became evident to me that he had strengths in b...

"I have had the pleasure of working with Kirk Penn during one of our major project initiatives. During this time Kirk maintained a professional and positive attitude and was very attentive to the needs...

"Rumble Asia engaged Kirk Penn and Service Management Specialists to support a major ITSM implementation and roll out across s 14 countries within the Asia Pacific region for tier one Insurance provider...

“Kirk is a total professional with a great amount of ITIL knowledge and experience. I engaged Kirk in an ITIL mentor role and this has been very successful. His easy communication style and thoughtful a...

“I can't thank Kirk Penn enough for all the pertinent information and real-world experiences shared with me in field of IT Service Management & Organisational Change Management.

Trademark qualities that...

“Kirk exemplifies professionalism. His is very well educated and knowledgeable in his field of Service Management, and is without question a senior expert in this field. His calm and pleasant demeanour...

"Thank you for providing me such insightful awareness on ITIL. What I really enjoyed is the simplicity of the explanation of the ITIL jargon, and not the use of another technical term to explain ITIL.Th...

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