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What we do

we partner with our clients to overcome business complexities. we apply our trusted process expertise & experience to inspire, uplift & deliver simplified contemporary work practices

Service Management Specialists
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Transition Services

We empower our clients to achieve great outcomes through transitional change, weather your

  • integrating ecosystems or support agreements with service providers,

  • establishing or acquiring new business lines,

  • consolidating legacy capabilities,

  • landing large programs of work into business as usual teams or

  • establishing shared services operational excellence

our practical guidance and delivery services will help you to simplify the transition into contemporary practices.

 

We thrive on complexities and help you to unpack challenges, develop a clear vision and pragmatic improvement objectives to achieve your modern workplace goals.

Transformation/

Transition Readiness 

Pre Transformation/Transition Capability Checks / Reviews

  • Overall Strategic Capability Gap Analysis

  • Getting the ‘House in Order’ / Tactical Improvements

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Collaboration and analysis by business p
Archery

Targeted Tactical Improvement Assessments

  • Strategic & Operational Strategy

  • Capability Design, Road-Maps, & Plans

  • IT Strategic Consulting

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Archery

Operational Maturity Assessments & Snapshots

  • Operational Discovery, Focus & Improvement Roadmaps & Strategies

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Service Design & Transition

  • Roles & Responsibility Definition

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Case Studies​

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Urban Skyline
Formal Environment Management

In contrast to most technology focused IT initiatives, implementing effective Service Management requires a well balanced approach

SERVICE CATEGORY

People Working in Open Office
IT Services Modeling

People can only get on board with you and support your vision for improvement if they understand what you are attempting to do

SERVICE CATEGORY

Fern leaf
Operational Support Model Creation

Focussing on People, Process and Tools brings a utilities company into alignment with Best Practice

SERVICE CATEGORY

Innovate

your

transformation

As ITSM practice specialists we are aware that, Technology Transformation is often significant in terms of cost, and time for value realization. 

 

Our approach to transformation is both innovative and simple: we focus on enablement – we seek to unlock growth and value opportunities early.

 

We do this by applying constant and smart prioritization, agile technology deployment & a focus on early mobilization of behavioral and cultural Change to kick start momentum, reinforce positive uplift and remove the need for long and anticipated value realization.

Some text for this section...As ITSM practice specialists we are aware that, Technology Transformation is often significant in terms of cost, and time for value realization. 

 

Our approach to transformation is both innovative and simple: we focus on enablement – we seek to unlock growth and value opportunities early.

 

We do this by applying constant and smart prioritization, agile technology deployment & a focus on early mobilization of behavioral and cultural Change to kick start momentum, reinforce positive uplift and remove the need for long and anticipated value realization.

Another

awesome

Section

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