Get in touch

...Kirk's extensive SM knowledge, ability to listen and ability to work with all types of individuals to ensure success are the things that make him successful....

Alan Lowe, Senior Manager

Service Delivery Practice, Sydney Trains 

Kirk Penn

Founder & Principal Advisory Consultant 

Kirk is a certified ITIL expert and has worked on a variety of ITSM based transformation programs for more than 20 public and private organisations over the past 15 years spanning Utilities, Telecommunications, Banking & Finance, Government & Public Sector, Real Estate & Transportation industries.

 

He is regularly called on by senior leaders and executives to provide ITSM strategy and guidance on complex projects across Asia Pacific.

Find out more about Kirk

Rising Tide Start Up Podcast Interview

Find out more about Kirk and Service Management Specialists during this engaging interview on the 'Rising Tide' Start Up Podcast

Connect with Kirk on LinkedIN: https://www.linkedin.com/in/kirkpenn

Follow Service Management Specialists on LinkedIN: https://www.linkedin.com/company/service-management-specialists/

case studies​

How a Large Real Estate Company Focused on Formalising ITSM to Gain Credibility with the Business Im...

How a Major Business Disruption was the Catalyst for Formalising the Major Incident Management Proce...

How IT Service Management Processes Became Critical to the Transition & Delivery of 12 Telco Service...

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