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Service Management Specialists is a boutique IT Service Management consulting practice.  We work with our clients to overcome their challenges by applying our IT Service Management domain expertise in a simple clear and effective approach. We navigate and guide our clients on their own improvement journey - with a high emphasis on knowledge sharing in a collaborative work style.

Our Typical Client Profile:

Our approach is simple, we focus on understanding your pain points and improvement priorities, once understood we  align our expertise and experience to overcome them.  


Our Clients are Typically : 

  • Preparing for ‘Digital Transformation’, ‘Cloud’ & ‘As a Service’ consumer models?

  • Seeking to Modernize or implement more contemporary IT Operating & Support Models?

  • Seeking to formalize ‘Operational Readiness’ or Preparing to land Major Programs of work?  

  • Seeking to Improve IT credibility with the business or undertake overall ‘Capability’ Uplift?

  • Require expertise in a specific Process area of IT Service Management capabilit

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