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“Exceptional Leadership Skills”

“Kirk managed myself and a number of other Business Analysts on a large scale ITIL/ITSM transition program in the banking industry. His knowledge, experience and leaderships skills were exceptional, taking the team through many challenges to develop us into a mature and disciplined group. He leads and teaches very well, able to communicate ideas and concepts with all stakeholders; I personally learnt a lot from him and would recommend his services to anyone.”

Mark Higgins

Business Analyst

Terra Firma


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“ITIL Mentor Role”

“Kirk is a total professional with a great amount of ITIL knowledge and experience. I engaged Kirk in an ITIL mentor role and this has been very successful. His easy communication style and thoughtful

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