“Kirk is a total professional with a great amount of ITIL knowledge and experience. I engaged Kirk in an ITIL mentor role and this has been very successful. His easy communication style and thoughtful approach has been much appreciated in helping us on our ITIL journey. I would recommend Kirk for all ITIL work and would not hesitate in engaging him again”
John Davies
CIO
Cancer Council NSW
“Kirk managed myself and a number of other Business Analysts on a large scale ITIL/ITSM transition program in the banking industry. His knowledge, experience and leaderships skills were exceptional, t
“I can't thank Kirk Penn enough for all the pertinent information and real-world experiences shared with me in field of IT Service Management & Organisational Change Management. Trademark qualities th
“Kirk exemplifies professionalism. His is very well educated and knowledgeable in his field of Service Management, and is without question a senior expert in this field. His calm and pleasant demeanou