"Major ITSM Implementation & Roll Out"
"Rumble Asia engaged Kirk Penn and Service Management Specialists to support a major ITSM implementation and roll out across s 14 countries within the Asia Pacific region for tier one Insurance provider. Kirk demonstrated a deep understanding of Service Management and supported the project through gap analysis, solution design and the overall delivery of the functional specification. His total professionalism, enthusiasm and attention to detail were key assets in being able to lead and manage customer work-shops and convey the benefits of standardising service management across the organisation"
Justin Dymock, Principle Consultant Sourcing & Talent Acquisition, Rumble Asia