"Unpacking Operational Complexities"
"I first met Kirk when he was helping Sydney Trains come to terms with improving their application portfolios general IT performance. When at Transport it became evident to me that he had strengths in breaking down complex situations into small easy to understand steps that he has perfected. This was perfect for a role that i was advertising, so decided to take Kirk on a fixed term contract. Over the course of the contract he applied his techniques to direct reports and others across a range of areas, notably, the objective, results areas and functional priorities. This was an extremely challenging work environment due to recent restructures, ongoing exit of legacy IT managed service providers and commend Kirk on the results, approach taken in the improvement of a better working environment"
Mark Emberson, Director, IT Service Development Transport for NSW