Our IT improvement program will help you understand IT service management, ITIL, ITSM and related IT services approach better. We advise, assist and answer. An ITIL service management expert will listen and chat with you for 60 minutes free of charge. No obligations – no credit card, no other information required. You are welcome!
No Credit Card
Small Group or One to One Mentoring Sessions
You don't need to hire a fulltime Service Improvement expert . Service Management Mentor's scheduled One on One Guidance and Support sessions provide you with your own dedicated ITIL Expert making it easy for you to gain significant results:
Turn Concepts into Reality: Scheduled & Ongoing Support to ensure you remain focused on achieving your vision
Expertise as Required: Creative 'Outside of the box' thinking, IT Improvement Expertise and Experience as you need it
Overcome Roadblocks & Challenges: An experienced independent perspective to ensure you overcome roadblocks and challenges along the way
You don't need to waste time trying to understand where and how to start on your improvement journey. Service Management Mentor's World Class Service Improvement Methodology makes it easy for you to build on the existing knowledge within your organisation by providing a simple and proven improvement framework that allows you to:
Devise a Realistic Improvement Approach: Develop a formal improvement approach that is scalable, realistic and specific to your IT organisations needs
Quickly Identify Key Areas for Focus: Identify key areas of importance and devise a simple set of activities in alignment with your overall goals
Measure Improvement: Understand your progress and ensure efforts are consistently aligning to your overall vision
There is no need to waste time creating documentation from scratch. Service Management Mentor's Knowledgebase of Processes & Documentation Templates are designed based on Global Best Practice guidelines making it easy for you to introduce and embed formal capabilities in no time at all.
Introduce Formal Process More Effectively: Plug in your specific requirements to create formal process capabilities
Save Money & Time : Access our Extensive Library of Process Templates & supporting documentation
Align Your IT Capabilities with Global Best Practices: Our knowledge base of processes and templates are aligned with global best practice guidelines
We understand that you may require further assistance as you progress that’s why we make it easy for you to access our expertise throughout the entire engagement. Email us any time with those tricky questions or situations and your dedicated ITIL Expert will provide you with the support you need.
People, Process, Tools: The core aspects of effective Service Management
Communications & Buy-In: Support with positioning and implementing your improvement plan as you need it
IT Service Management Expertise: Giving you the clarity and confidence you deserve