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we offer two core services:

we partner with our clients to overcome business complexities. we apply our trusted process expertise and experience to inspire, uplift & deliver simplified contemporary work practices

...Kirk is a total professional with a great amount of ITIL knowledge and experience.  His easy communication style and thoughtful approach has been much appreciated in helping us on our ITIL journey..... 

John Davies, CIO, Cancer Council NSW

We collaborate with our clients to define ITSM strategies & deliver improvements weather its large and complex programs or discrete ITSM advisory – we’re simplifying the workplace.

Our improvement approach is based on our simple, clear and effective principles:

  • a focus on understanding current pain points

  • overlaying best practice expertise

Modern ITSM Solutions

  • aligning practical industry leading solutions

  • knowledge sharing

This empowers you to make clear improvement decisions tailored to meet the specific needs of your modern workplace priorities.

Transition Services

We empower our clients to achieve great outcomes through transitional change, weather your:

 

 

 

 

 

 

Our practical guidance and delivery services will help you to simplify the transition into contemporary practices. We thrive on complexities and help you to unpack challenges, develop a clear vision and pragmatic improvement objectives to achieve your modern workplace goals.

  • integrating ecosystems or support agreements with service providers

  • establishing or acquiring new business lines

  • consolidating legacy capabilities

  • deliver large programs of work into business as usual teams

  • establishing shared services operational excellence

 
  • identification of gaps and framing solutions

...Kirk is able to skillfully assess and analyse the maturity of an organisation’s processes and methodologies, and clearly articulate the change required to take his customers on that journey of change...

Murray Taylor, Program Director, Telstra

case studies​

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