Case studies
Real programs. Real outcomes.
Most of our clients work under NDA, so we anonymise the specifics - but the situations are real, the numbers are real, and the team and approach behind every one is the same.
More programs we’ve led.
06 case studies
Landing a $100M telco services contract on time and under budget
The first two contractual milestones - Effective Date of Readiness and Effective Date of Control - both delivered on time and under budget.
Unifying ITSM across 14 countries for a global insurer
A single centralised ServiceNow platform and four core processes adopted by 18 business units across 14 countries.
A single major-incident process for a 30,000-staff transport agency
A formalised major-incident process that became a permanent capability - and was extended to govern P2 incidents.
10% incident reduction in one month at a national accountancy
Total incidents down 10% in the first month, with new change controls preventing major business disruption.
Software Asset Management uplift at a Sydney utility
Reliable compliance visibility, meaningful reporting, and informed software optimisation across the enterprise.
Centralising back-office for a Sydney utility's shared-services model
Phase one delivered on time and on budget - and the IT transition stream became the model the rest of the business followed.
Your situation
Recognise yourself in any of these?
Most of these programs started with a single conversation. Tell us where you are and we’ll tell you whether we’re a fit.