How does it work?

Organisations can opt for individual, 3, 6, 12, or 18-month programs, allowing them to tailor the duration based on their specific objectives and improvement goals. Within each program, organisations have the flexibility to select the number of mentoring sessions they require, ensuring alignment with their unique needs and objectives.

What Challenges Does Service Management Mentor Overcome?

Many organisations lack the internal expertise and experience required to effectively plan, implement, and optimize ITSM initiatives. Service Management Mentor provides access to external ITSM experts who can offer guidance, advice, and best practices to overcome this challenge.

ITSM initiatives can be complex and multifaceted, involving various processes, technologies, and stakeholders. Service Management Mentor helps organisations navigate this complexity by providing structured guidance and support tailored to their specific needs and objectives.

Organisations often face resource constraints, including budget, time, and personnel, when undertaking ITSM initiatives. Service Management Mentor helps overcome these challenges by providing cost-effective solutions, personalised guidance, and practical advice to maximise the impact of available resources and drive success in ITSM initiatives.

Who is it for?

Service Management Mentor is ideal for organisations of all sizes and industries that are undertaking internal ITSM and Service Delivery programs. Enterprise organisations, Mid Size companies, Small businesses. Internal IT teams responsible for managing ITSM initiatives can benefit from Service Management Mentor's mentorship, training, and practical advice, helping them develop the skills and knowledge needed to succeed in their roles and drive organisational success.