Service Management Specialists Blog

Looking to inspire and inform, our blog explores a diverse range of topics, from personal growth and wellness to technology and current events.

IT Service Management - are you a Visionary or a Doer?

16 Jun 2023

Kirk Penn, Principal Advisory Consultant

What role are you playing in implementing or enhancing your IT Service Management...

#ITProcessImprovement, #digitaltransformation, #modernservicemanagement, #ITIL, #Innovation, ITSM, #ServiceManagement, #SimplifyingComplexProcesses

15 Jun 2023

Kirk Penn, Principal Advisory Consultant

If you have ever walked away from a conference, read a magazine article or had a colleague,...

#ITProcessImprovement, #digitaltransformation, #modernservicemanagement, #ITIL, #Innovation, ITSM, #ServiceManagement, #SimplifyingComplexProcesses

14 Jun 2023

Kirk Penn, Principal Advisory Consultant

If you have been reading my blogs over the past few months you will know that I often emphasis...

#ITProcessImprovement, #digitaltransformation, #modernservicemanagement, #ITIL, #Innovation, ITSM, #ServiceManagement, #SimplifyingComplexProcesses

12 Jun 2023

Kirk Penn, Principal Advisory Consultant

IT Service Management (ITSM) initiatives can be complex and challenging, but they are essential...

#ITProcessImprovement, #digitaltransformation, #modernservicemanagement, #ITIL, #Innovation, ITSM, #ServiceManagement, #SimplifyingComplexProcesses